Cancellation and Refund

Last updated on Jan 24 2024

P S ENTERPRISES trademark holder of Millnuts™ believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within same day of placing the order. However, the cancellation request may not be entertained if the process of shipping orders have been have been initiated.
  • P S ENTERPRISES does not accept cancellation requests for perishable items. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
  • In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at their own end. This should be reported within same day of receipt of the products; with photographic evidence if possible.
  • In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within same day of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
  • In case of any Refunds approved by the P S ENTERPRISES, it’ll take 6-8 days for the refund to be processed to the end customer.